A Concierge Experience for Every Customer
Democratize the concierge experience and bring humanity back into commerce through 1:1 text-based relationships between shoppers and experts.
1:1 Conversations with Humans
Reach exponentially more customers with half the effort while driving entirely new streams of revenue.
- Messaging platform to manage hundreds of conversations
- Quick responses with built-in AI and natural language processing
- Convenient SMS-based messaging
- Digital concierge experience
Personalized Recommendations with Custom Landing Pages
Delight, convert, and retain customers through hyper-personalized expert recommendations delivered via custom landing pages unique to each shopper.
- Drag and drop custom landing pages
- Product repository for quicker recommendations
- Algorithm-based product matching for cross- and up-selling
Re-engagement, Retention, and Revenue Growth
Engage customers throughout their entire buying journey — then re-engage and retain them with offers, reminders, and recommendations that drive additional revenue.
- Marketing automation and workflow capabilities
- Customer segmentation based on engagement data, lifecycle stage, LTV, and more
- Customer analytics and reporting
Rich Customer Data and Preferences
Gather insightful information about shoppers through surveys and quizzes — then increase conversion rates with hyper-personalized product recommendations.
- Custom onboarding surveys and quizzes
- Media sharing between expert and shopper
- Easy access to historical customer data, notes, and media
Humankind allows us to connect on a much deeper level with our customers while increasing sales and amplifying the online experience. It’s a no-brainer.
CEO at Company Name