Democratize the concierge experience and bring humanity back into commerce through 1:1 text-based relationships between shoppers and experts.
1:1 Conversations with Humans
Reach exponentially more customers with half the effort while driving entirely new streams of revenue.
Messaging platform to manage hundreds of conversations
Quick responses with built-in AI and natural language processing
Convenient SMS-based messaging
Digital concierge experience
Personalized Recommendations with Custom Landing Pages
Delight, convert, and retain customers through hyper-personalized expert recommendations delivered via custom landing pages unique to each shopper.
Drag and drop custom landing pages
Product repository for quicker recommendations
Algorithm-based product matching for cross- and up-selling
Re-engagement, Retention, and Revenue Growth
Engage customers throughout their entire buying journey — then re-engage and retain them with offers, reminders, and recommendations that drive additional revenue.
Marketing automation and workflow capabilities
Customer segmentation based on engagement data, lifecycle stage, LTV, and more
Customer analytics and reporting
Rich Customer Data and Preferences
Gather insightful information about shoppers through surveys and quizzes — then increase conversion rates with hyper-personalized product recommendations.
Custom onboarding surveys and quizzes
Media sharing between expert and shopper
Easy access to historical customer data, notes, and media
Integrate With Tools You Already Use
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Humankind allows us to connect on a much deeper level with our customers while increasing sales and amplifying the online experience. It’s a no-brainer.
