CX differentiators are critical for eCommerce brands, especially where competition for new customers is high. The first step is to create awareness of the ability to text with an Expert from your brand. Our team will advise you where these promotional placements work best.

Once a shopper clicks on the promotion, they're taken to an on-brand questionnaire where we can gather information quickly.

The survey will help the brand-based expert make thoughtful, educated suggestions for the shopper. This information is also stored as zero party data and can be used for future segmentation and personalization across your tech stack.

In eCommerce, often times the journey ends with the transaction - but it shouldn’t. Insert paradigm shift here.

With text "the line is always hot", shoppers can easily stay close with their experts, stretching LTV with subsequent conversations and most of all, purchases.

Leverage our suite of marketing automation capabilities to help your experts get the job done, easily and scalably.